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Payment Method

How can I pay for my order?

We support the following payment options:

  • Cash On Delivery
  • Credit Card
  • Debit Card
  • Net banking
  • Gift Card
  • Wallet

How does the COD (Cash on Delivery) payment option work?

Cash on Delivery option allows you to pay order value at the time of delivery for all orders. To pay for any order using Cash on Delivery (COD) mode of payment, please select the 'Cash On Delivery' option on the payment page. Cash on Delivery option is available only in selected delivery address.

Why can't I see the COD option on my payment page?

If you do not see a COD option on your payment page, this may be due to one of the following reasons:

  • Your order value may be less
  • Our courier partners may not support the Cash on Delivery option for your delivery address.
  • You may have placed another order using the COD option which is pending delivery. If the amount of this order when added to your current order exceeds then our COD Policy, then the COD option will be disabled temporarily.

What is COD limit?

We reserves the right to determine the COD limit for every customer and/or orders. The COD limit includes any undelivered, unpaid orders and any new orders being placed.

I want to know about EMI (credit card) payment option?

EMI (Credit Card) is a convenient payment option that you can choose to pay for the order in easy installments to the credit card issuing bank. The option is available only on credit cards issued by various banks. This EMI option is facilitated by the card issuing bank. The EMI eligibility, payment plan and refund rules are solely on the internal discretion and approvals of the bank.

How do I make payment using EMI (Credit Card) option?

Add the desired products to your shopping bag, proceed to checkout, select delivery address and proceed to payment. On payment page, select EMI (Credit Card) under payment options and follow these simple steps:

  • Select your Credit Card issuing bank you wish to pay from
  • Select the repayment duration (3, 6, 9, 12, 18 or 24 months). The interest rate, monthly EMI and total interest paid will be displayed.
  • Enter your Credit Card details
  • Click 'Pay Now'. The order will be confirmed and shipped on successful payment.

What is the eligibility criteria to avail EMI option?

EMI is available for all products on except, high-end products. Also, the payment option is available only above a minimum order value which varies from bank to bank. For given order value, only the eligible banks will be displayed under the issuing bank list on the EMI payment page.

Why is sum total of EMI’s more than the order value?

The issuing bank charges interest per EMI transaction. The interest rates are decided by the bank and are displayed at the time of completing the transaction. There is no processing or convenience fees charged on any EMI transactions.

What happens if bank rejects EMI conversion?

Customer needs to pay full amount of transaction to the bank, since EMI facility is at sole discretion of the issuing bank, please contact your card issuing bank.

Why is the transaction amount not converted into EMI in 7 working days?

Conversion of transaction into EMI is at the sole discretion of card issuing bank and can also be rejected in unfortunate circumstances. In case the paid amount is not converted to EMI within 7 days then contact your card issuing bank.

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details and billing addresses. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

Am I being charged Tax amount on my order?

Various Tax is applicable on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product's sale price. Tax has to borne/paid by the ultimate consumer of the product or service.

How is the TAX amount decided?

Rules will govern whether or not additional TAX will be applicable on the products purchased by you, Supplier Country, Shipping Address and Payment Method.

If I return/cancel the purchased product will the Tax amount charged be refunded?

Yes. If you return the product the applicable Tax amount will also be refunded into the source account selected at the time of return initiation. However no refunds of Tax shall be made in relation to platform handling fee collected from the consumer under shipping policy.